Communicating During a Crisis with Confidence
This is a challenging time for so many leaders grappling with unexpected challenges to their organizations. Whether the challenge is around new potential, a marked pivot, or simply the overall health of the business, everyone is looking for a little extra confidence in how they communicate these days.
Politico-turned-operator-turned VC Nairi Hourdajian, the CMO at early-stage fund Canaan, has coached public and private sector leaders over the years on communicating with confidence — particularly during crises — and recently brought her expertise to the All Raise community. She first experienced crisis communications in the world of politics and advocacy. Nairi then went on to head up global comms at Uber as the company grew from 275 employees to 12,000.
We asked Nairi for her pro tips when the whole world is upside down — as it is today — and how to keep your cool and confidence throughout. Here’s a rundown from her session.
- Nairi Hourdajian CMO at Canaan